You have regulatory questions? Kathleen has the answers - answers you can actually understand! In my many years in health care, I have found her to be one of the most reliable (and fast) resources for accurate and complete answers to complicated health care questions. No matter what the issue - discharge planning, child abuse reporting, utilization review, managed care, HIPAA, fraud and abuse - Kathleen's ability to navigate the maze of federal and state regulations is nothing short of remarkable.

Anne Meara, Associate Vice President, Network Care Management
Montefiore Medical Center, Bronx, New York

How does a Chief Compliance Officer keep busy hospital staff interested in HIPAA compliance? By providing training and education that is practical and offers guidance in how to handle issues as they arise - whether taking care of patients, registering patients, installing phones, cleaning rooms, etc.

Using interviews and focus groups, Kathleen identified the day-to-day confidentiality concerns of key groups (direct care providers, registrars, support staff, telecommunications and IT staff) and created a series of outstanding educational modules with materials customized for each group. We have rolled out the training modules, both as e-learning and instructor-led programs, across our organization. The reviews have been very positive. Kathleen’s ability to translate complex regulatory requirements into plain English is welcome - and rare.

Phyllis Patrick, Vice President and Chief Compliance Officer
Hospital for Special Surgery, New York, NY

Kathleen was my "go to" person when I decided to open a licensed home care services agency. From applying for the license to preparing for the NYS Department of Health pre-opening survey, Kathleen was a tried and true resource every step of the way. She anticipated what my needs were and provided quick, thoughtful and thorough answers to the questions that came up throughout the licensure process. The fact that she is so friendly and easy to work with was icing on the cake.

Judith Simon, President
A & J Home Care, Mount Kisco, New York

When I had HIPAA questions that I needed answered a.s.a.p., I called Kathleen. Within minutes she answered my questions and identified my needs. Within hours she got me where I needed to be on the education and training path. Within days I had user-friendly training materials that addressed the HIPAA issues unique to my business that I could roll out to my staff with ease.

Kathleen is knowledgeable, practical and easy to work with – a health care trifecta!

Ellen Thunder, President
Ellen Thunder Associates, LLC, Brooklyn, NY